Frequently Asked Questions – Ordering Process

After placing your order, it is confirmed within 24 hours. Most items require a processing time of 14–21 business days. Shipping typically takes 1–4 business days via USPS with signature required upon delivery. Please note that weekends and holidays are excluded from processing times.

Yes, cancellations are accepted within 24 hours of placing your order. After this period, cancellations or modifications are not possible. Please review your order carefully before submission.

We accept all major credit and debit cards. Flexible installment payment options are available via Klarna, Afterpay, and Shop Pay Installments.

About 80% of our hair products come in a natural dark brown tone. Occasionally, donor hair with medium to light brown tones is used. You may specify your preferred color in the notes section at checkout. For easier lightening, request a lighter color tone.

Yes. Our raw human hair products react like natural hair. Curly and wavy textures will revert to their natural pattern after washing. We recommend professional assistance when coloring and using higher volume developer in short increments.

Currently, we do not accept rush orders. Our 14–21 business day processing time ensures top-quality products.

No modifications are allowed once the order is confirmed. Please verify your order details before submitting.

Yes! Bring your own bundles by booking a custom wig service under our "Bookings" section.

Subscribe to our newsletter and follow @LacedByFaz on Instagram for updates on restocks and new arrivals.

Installation services are not currently offered. We suggest consulting a professional stylist.

Yes, worldwide shipping is available. Shipping times and fees may vary by location.

We do not offer in-store pickup. All orders are shipped directly.

No current discounts are offered. Stay tuned for promotions via our newsletter.

Due to demand, wholesale and vendor sales are not available. Products are sold exclusively through official channels.

Discount codes must be entered at checkout. Post-purchase code application or refunds for missed discounts are not allowed.