Frequently Asked Questions – Shipping, Delivery & Return Policies

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Orders are confirmed within 24 hours. Most items require 14–21 business days for processing. Shipping typically takes 1–4 business days via USPS with signature required upon delivery. Weekends and holidays are excluded from processing times.

Tracking information may take up to 48 hours to update after the label is created. If your tracking does not update after this period, please contact us for assistance.

You may cancel your order within 24 hours of placing it. After this window, cancellations are not accepted. Please review your order carefully before submitting.

Due to the sanitary nature of our products, all sales are final. We do not accept returns or exchanges. Please ensure you select the correct product before completing your purchase. We only replace items if we sent the incorrect product.

We ship all orders via USPS with signature required upon delivery. Processing takes 14–21 business days, followed by 1–4 business days shipping time. Please ensure your shipping address is accurate, as we are not responsible for lost packages due to incorrect addresses.